At Morris Homes, we are committed to protecting your personal information. We also want to maintain the trust and confidence of every one of our homeowners, and future homeowners, as well as each visitor to our website or developments. This Privacy Notice tells you when, how and why we collect your personal information. It also explains how we use the information you give us, and how we keep it secure. Aside from helping us design and build homes that people love living in, the personal information you share with us means you’ll receive a more personalised and rewarding experience e.g. updates on new developments, progress on a specific development, information on personalising your Morris Home and products and services that make the house-buying process smoother and easier.
Personal information is any data that relates to you and identifies you, or can be used to identify you. This could be your name, an email address, an identification number, location data, or online identifiers like cookies or IP addresses.
We can only collect and use your personal information if you’ve given us your consent to use it for a particular purpose. This is known as the legal basis and we are required by law to let you know what we do with your personal information.
Generally, you can browse our website without giving us any personal information, but there are certain areas where we will ask you for information about yourself. The kind of information we collect in these instances will depend on the reason for your visit e.g. enquiring about a development, asking us to get in touch with you, keeping you informed.
Completing a Morris Homes enquiry form, or one of our home reservation forms also requires you to provide Morris Homes with your personal information. The information you provide on these forms is then input into our systems to make our internal administration processes as smooth as possible, and provide you with an efficient service.
We only collect the information that’s necessary to provide the particular service you’ve requested, and to keep you informed. This will include your name, contact details and how you prefer to be contacted. You can always choose not to give us certain information, but this may limit the level of service and personalisation we can offer you e.g. you may not get to hear about a development’s progress, or miss a show home opening.
We use the personal information you give us in a number of ways. Here are a few of the main ones; to offer you a personalised experience, to tell you about a show home event or provide you with updates you’ve asked for, to contact you if we need to obtain or provide additional information, to put you in touch with legal and financial professionals, to make the entire home-buying experience has smooth as possible.
Morris Homes is committed to protecting the personal information you entrust to us. We have adopted robust and appropriate technologies and policies, so the information we have about you is protected from loss, unauthorised access and improper use.
We will keep your personal information for as long as necessary to provide the services you have chosen and to meet UK statutory requirements. This means, if you have not yet purchased a Morris Home we’ll keep your information typically, for up to two years after your last contact with us. If you have purchased a Morris Home we’ll keep it typically, for up to ten years reflecting the lifespan of your warranty.
We take all reasonable steps to check the accuracy of the personal information we collect and keep it up to date. Where possible, we give you access to your personal information so you can check and update it yourself.
You have a right to see what personal information we hold about you, and have any mistakes or out-of-date information corrected. You can ask us to stop contacting you and delete your personal information from our records at any time.
We will comply with your request within 28 days. If it looks as though circumstances could delay or prevent us from completing your request in that time, we’ll let you know.
You can amend and update your existing marketing contact preferences at any time by visiting our preference centre. A link to this can be found in emails you receive from Morris Homes. Alternatively you can call 0845 6015667 to update your preferences. Changes to your preferences may take up to seven days to take effect.
Morris Homes will only contact you by you preferred contact method which you state at the time of filling in the form. You may be contacted in future for marketing purposes only.
A cookie is a small file of letters and numbers that’s sent to your computer when you visit a website. It’s stored in your web browser (that’s the program you’re using to see this page). Whenever you visit the same website again, the information stored in the cookie can be retrieved to notify the website (and only that website) of your previous activity.
A cookie contains the name of the server it came from, the lifetime of the cookie, and a value, which is usually a randomly generated unique number.
Cookies help us arrange our website content to match your preferred interests more quickly. They also allow us to deliver the full features of our website; these are features like your location and your personal preferences.
Generally, Morris Homes use two types of cookies; session cookies and persistent cookies.
Session cookies are created temporarily in your browser while you’re visiting our website. Once you leave the Morris Homes website, the session cookie is deleted.
Persistent cookies remain in your browser and are activated again when you visit our website. A persistent cookie remains in your browser until you delete it manually, or your browser will automatically delete it based on the duration period set within the cookie’s file. This period, called its ‘lifetime’ could be any time from thirty minutes to twenty years.
Here’s a table of the cookies we use, what they do and how long they remain active:
We also use anonymous age, gender, and interests data gathered from Google’s DoubleClick cookie. Google uses the DoubleClick cookie on AdSense sites, partner sites and in certain Google services.
You can find more information about cookies and how they work by visiting www.aboutcookies.org
