Customer Care Co-ordinator
Sales
Full-time, Permanent
Locations Available:
Rugby
RugbyAbout The Role
Reporting to the Head of Customer Care. The Customer Care Co-ordinator will be responsible for providing a first class service to our customers throughout the home buying process. The role will involve
Full job description
Responsible for:
- Assisting the Head of Customer Care in providing a first class service to our customers
- Deal efficiently, effectively and professionally with customer enquiries
- Able to work to timescales and deadlines
- Maintain regular contact with customers
- Maintaining and updating customer records
- Liaising with main contractors to ensure work is completed in a timely manner and to the standard required
- Manage customer’s expectation appropriately, with the objective of achieving the highest customer satisfaction feedback
- Liaise with all departments within the company and external agencies
The Person:
- Personable, approachable and friendly
- Customer focussed
- Excellent communicator
- Organised and methodical
- Good IT skills including Microsoft office
Experience in a similar role, or knowledge of the house building industry an advantage
If you believe you have the skills and experience, please send a covering letter and your CV to careers@morrishomes.co.uk
Strictly No Agencies
Don't miss an opportunity
Building exceptional homes requires exceptional people. We love hearing from talented individuals, if there are no current vacancies of interest, please submit your CV for future considerations.